- 【Elegant decor】Designed with a streamlined look, this electric fireplace has a modern feel made of quality materials and tempered glass panels. When the multi-colored flame burns in the fireplace box, it creates a warm and peaceful atmosphere and gives us a relaxed feeling.
- 【Flame effects】6 flame colors, 3 flame brightness, 13 carbon bed lamp colors, 3 ceiling lamp colors, 234 flame options can be combined. Fire effects can be set according to your preferences and mood. Create a comfortable atmosphere for your alone time or family activities. It is a very necessary choice for your home decoration.
- 【Easy installation】Built-in or wall-mounted, can be selected according to needs. Installing this fireplace does not require much assembly and can be done by almost two adults in a very short time.
- 【Easy to operate】A variety of control methods, smart home control through APP or Alexa. You can easily set up this feature at any time and anywhere. You can also use a small remote control or touch screen to operate these functions without a network. Each function is independent, and the operation experience is simple and fast.
- 【Heating function】750W/1500W(5120BTU). Two heat options to meet different heat supplement needs. The maximum heating area is 400 square feet. This fireplace can be used all year round, and during the warm season, the heat can be turned off.
- 【Peace of mind to buy】Dreamflame electric fireplace heater with new electric technology, dust free, smoke-free, clean, healthy and safe. This product has passed SGS certification, genuine guarantee and has a 1-year warranty period and lifelong technical consulting services.
- 【Safety purchase】The electric fireplace heater dopts new electric energy technology, ensuring a dust - free, smoke - free, clean, healthy, and safe environment. This product has successfully passed the SGS certification. It comes with a 1 - year warranty period, during which any quality - related issues will be addressed promptly. Moreover, we provide lifelong technical consulting services. Our professional team is always ready to offer support and solutions, enabling you to use the product with complete peace of mind. If you have any inquiries or concerns, please do not hesitate to reach out to us through our online customer service or email(info@luxstarhomeproducts.com) .
Thanks for your purchasing!
We will have your new fireplace delivered to you shortly!
Luxstar offers free shipping and ships online orders within the continental US. Shipping to Hawaii, Alaska, Guam, Virgin Islands and Puerto Rico requires extra cost.
Order delivery in 2 business days from the time your order has been processed. We can provide a tracking number if you ask for it. Orders containing multiple products will be divided into separate shipments. Orders will take up to 48 hours to process and may not ship until the following business day. The EXPRESS DELIVERY is affected by weather conditions, holidays and distribution capacity of the logistics company.
Most Luxstar products ship for free. Please check the product page for the item you wish to purchase for further details about potential shipping costs.
Please note that if your new electric fireplace has already been shipped and needs to be delivered to a different address (whether you simply need to change the location or have made an error in providing your address) there will be an additional recall fee. So, please check your address carefully. And you can also email us to change the address in time.
Have questions about our shipping policy? Contact us today and we'll be happy to help.
Contact us: info@luxstarhomeproducts.com
Flameline hopes you love your new electric fireplace, but we also want you to be completely satisfied. If you're not entirely happy with your purchase, you can return it within 30 days. Any product purchased through Luxstar will adhere to our return policy. Details are as follows:
Returns
We have a 30-day return policy. To qualify for a return, your item must be in the same condition as you received it, unworn, and with tags. You will also need to provide a receipt or proof of purchase.
To initiate a return, you can first contact us through customer service or email at info@luxstarhomeproducts.com. Please note that returns must be initiated through customer service. If your return request is accepted, we will send you a return shipping label, which you can affix to the box and then arrange for pickup with the courier. Items returned without prior authorization will not be accepted. Feel free to contact us at info@luxstarhomeproducts.com if you encounter any issues with returns.
Damages and Issues
During transit, packages may encounter damage, resulting in product damage. Please inspect your order upon receipt, and if items are defective, damaged, or if you receive the wrong item, contact us immediately so we can assist you.
Exceptions/Non-returnable items
We only accept returns for items purchased directly through our website. If you purchased through an authorized dealer, please contact them directly. Additionally, we do not accept returns for gift cards.
Refunds
Once the returned item is received, it will be inspected, and if deemed to be in good condition, we will process the refund within 10 business days of receiving the return. Please note that your bank or credit card company may also require some time to process and post the refund. If more than 15 business days have passed after we approve your return, please contact us at info@luxstarhomeproducts.com
Have questions about our return policy? Please contact us, and we'll be happy to assist you.
Customer Reviews
Based on 19 reviews
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K
My husband built a fireplace for our master bedroom and we decided on this insert and I couldn’t be happier! We love it! I love being able to use it with no heat just for the ambiance. I’ve had my windows open here in SC and used the heat option the other night and it puts out a tremendous amount of heat! I was impressed! We are so glad we went with this insert rather than one of the others we were looking at!
T
It's beautiful I love it!
G
Looks amazing.. love the changing lights. Easy to install
G
Awesome fireplace. The heater works good if you are sitting right in front of the fireplace.I like the phone connection. It's very convenient.
R
We live this fireplace. Great features and the colors and variations of colors are just amazing. More choices than the competitors. Living in Florida we found the included heater just right to take the chill off of our family room. Definately would buy again
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